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program crashing

Posted: Thu Jun 11, 2009 11:52 pm
by eykhong
Love the program, but when trying to export files my computer slows dowm big time and I eventually get an out of memory error. I was able to successfully import images the first couple of times without any difficulty. Restarts haven't helped. Any thoughts?

Re: program crashing

Posted: Fri Jun 12, 2009 8:21 am
by simeon
Hi
Which export do you try?
Which operation system do you use?

Please write me step which you pass over application to crash.

Re: program crashing

Posted: Fri Jun 12, 2009 5:38 pm
by eykhong
I am running Windows Vista, and it crashes when I try to export to an image file. I can get right to the last step when I try to save the file, and then it hangs for a while until I get the "out of memory" message. Thanks.

Re: program crashing

Posted: Mon Jun 15, 2009 9:58 am
by simeon
Thanks. I'll test it

Re: program crashing

Posted: Sun Mar 11, 2012 4:29 pm
by suzannah1
I'm experiencing a similar problem now. I also just uninstalled and re-installed the software but managed to convert only 2 more video clips before the "out of memory" issue arose again :-(

Re: program crashing

Posted: Fri Feb 27, 2015 11:22 am
by skinpenthar
I can get right to the last step when I try to save the file, and then it hangs for a while until I get the "out of memory" message. Thanks.???

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