Cannot open file that was taken by Medlink (Agfa)

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leetopia
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Joined: Thu Mar 20, 2014 8:49 pm

Cannot open file that was taken by Medlink (Agfa)

Post by leetopia » Thu Mar 20, 2014 9:05 pm

I have Medlink CR in two offices. I just copied the files into a USB flash memory manually, not using CD copy utility in Medlink software. When I tried to open the files in other computer with MicroDicom viewer, I cannot. When I scan for Dicom file, it detects all the files and I can see patient & study information but the screen is just black without any image. Please help.

simeon
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Re: Cannot open file that was taken by Medlink (Agfa)

Post by simeon » Mon Mar 31, 2014 11:33 pm

Thanks for reporting the problem.
Can you send me a file to support@microdicom.com. Then I will investigate it.

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